WEBVTT 1 00:00:03.765 --> 00:00:05.505 The next best thing to DIY. 2 00:00:06.235 --> 00:00:09.265 Assembling an omnichannel strategy with first party data. 3 00:00:10.255 --> 00:00:11.705 This is ikea's success. 4 00:00:11.885 --> 00:00:16.265 In short, home to well-designed home furnishings, 5 00:00:16.415 --> 00:00:18.825 with a continued focus on affordable prices, 6 00:00:19.615 --> 00:00:22.265 IKEA has become a household name around the world. 7 00:00:23.345 --> 00:00:25.465 Building on our brand in Australia, we wanted 8 00:00:25.485 --> 00:00:28.305 to welcome more locals, no matter how close they are 9 00:00:28.305 --> 00:00:31.105 to our stores, reaching the right customers, old 10 00:00:31.105 --> 00:00:33.265 and new with timely relevant messaging, 11 00:00:33.525 --> 00:00:37.265 and invite them to stay and get rewarded on our website. 12 00:00:37.365 --> 00:00:39.505 And through our new loyalty based program, 13 00:00:39.895 --> 00:00:41.465 There's just one missing piece. 14 00:00:41.845 --> 00:00:44.265 How could we make room for more first party data 15 00:00:44.365 --> 00:00:47.385 to help reach Aussies and bring IKEA into their homes? 16 00:00:47.805 --> 00:00:49.345 So we turned to the Trade Desk, 17 00:00:49.735 --> 00:00:52.465 launching our omnichannel campaigns on the platform. 18 00:00:52.685 --> 00:00:55.305 We added their marketplace of premium inventory 19 00:00:55.605 --> 00:00:59.345 to our cart from audio and display to Bvo D. 20 00:00:59.725 --> 00:01:01.185 To help future-proof the brand, 21 00:01:01.185 --> 00:01:02.945 we set up universal pixel tracking 22 00:01:03.045 --> 00:01:04.865 to build on their first party data 23 00:01:05.325 --> 00:01:07.385 and discover their next best customers. 24 00:01:07.805 --> 00:01:10.905 Our ads tuned into where they were, be it listening 25 00:01:10.905 --> 00:01:12.745 to podcasts or hit songs. 26 00:01:13.285 --> 00:01:14.825 Now that they've heard about ikea, 27 00:01:14.925 --> 00:01:17.505 we took our campaign out of home where path 28 00:01:17.525 --> 00:01:20.665 to conversion was key in measuring its success. 29 00:01:21.255 --> 00:01:22.265 With the Trade Desk, 30 00:01:22.565 --> 00:01:25.265 we drew greater conversions and business growth. 31 00:01:25.575 --> 00:01:28.505 Omnichannel and first party data are designed to build 32 00:01:28.525 --> 00:01:31.745 for future successes, and we've got room for so much more. 33 00:01:32.495 --> 00:01:35.425 That was a story of ikea's success. In short.