WEBVTT 1 00:00:00.755 --> 00:00:03.285 Imagine a world where you can measure the impact 2 00:00:03.305 --> 00:00:06.845 of your marketing activity on actual in-store online sales. 3 00:00:07.585 --> 00:00:09.885 Sounds like the holy grail of advertising, right? 4 00:00:10.715 --> 00:00:13.605 Well, forget proxy metrics, like clicks and views. 5 00:00:14.145 --> 00:00:16.005 Let me introduce you to what's predicted 6 00:00:16.005 --> 00:00:18.085 to be the third wave in digital advertising. 7 00:00:18.945 --> 00:00:20.885 I'm talking about retail media. 8 00:00:21.385 --> 00:00:24.205 You see, as major retailers make their customer data 9 00:00:24.205 --> 00:00:25.565 available to advertisers, 10 00:00:25.945 --> 00:00:28.325 it opens a whole new world of opportunities. 11 00:00:28.935 --> 00:00:30.205 Today on the resource desk, 12 00:00:30.495 --> 00:00:32.805 we'll dive into retail media revealing 13 00:00:32.805 --> 00:00:35.485 how it can help you reach your most desired audience, 14 00:00:35.515 --> 00:00:37.045 measure real world sales, 15 00:00:37.545 --> 00:00:40.925 and optimize our digital campaigns across the open internet. 16 00:00:49.815 --> 00:00:51.965 First, let's quickly define retail media. 17 00:00:52.275 --> 00:00:54.565 Broadly speaking, it's an umbrella term 18 00:00:55.085 --> 00:00:56.605 covering the different ways you can reach 19 00:00:56.605 --> 00:00:58.405 and connect with your audiences digitally. 20 00:00:59.065 --> 00:01:01.325 Onsite digital retail media refers 21 00:01:01.325 --> 00:01:03.005 to when the retailer runs campaigns 22 00:01:03.005 --> 00:01:05.765 for you on their own website or app, for example. 23 00:01:06.015 --> 00:01:09.005 While these campaigns can drive sales, they're not 24 00:01:09.005 --> 00:01:10.245 so good at building brand awareness. 25 00:01:10.595 --> 00:01:12.685 Offsite. Digital retail media is 26 00:01:12.685 --> 00:01:16.125 where you can use retailer data, real purchase data, 27 00:01:16.345 --> 00:01:20.485 if you will, to buy ad inventory across the open internet on 28 00:01:20.485 --> 00:01:22.765 channels such as display video 29 00:01:23.065 --> 00:01:25.805 and audio connected TV and digital. 30 00:01:26.025 --> 00:01:27.845 At home. With offsite, 31 00:01:28.305 --> 00:01:31.245 you will likely have more control over how, where 32 00:01:31.305 --> 00:01:33.005 and when to run your campaigns. 33 00:01:33.705 --> 00:01:36.245 But best of all, you can use this data to help 34 00:01:36.765 --> 00:01:40.365 optimize towards real business outcomes, like in-store 35 00:01:40.385 --> 00:01:43.445 and online sales, or while your campaign is live. 36 00:01:44.025 --> 00:01:47.125 Now let's look at three ways you can use retail data 37 00:01:47.385 --> 00:01:49.645 to help you find and reach your next customer. 38 00:01:50.375 --> 00:01:54.285 First up, you can use retail data to create past purchase 39 00:01:54.345 --> 00:01:55.925 and product-focused segments. 40 00:01:56.825 --> 00:01:59.685 Humans, it turns out, are creatures of habit, 41 00:02:00.185 --> 00:02:03.085 so the deeper your record of their past transaction data, 42 00:02:03.505 --> 00:02:05.245 the better your predictions of how 43 00:02:05.385 --> 00:02:07.325 and what they'll buy in the future are likely 44 00:02:07.325 --> 00:02:11.285 to be everything from nappies to noodles, dog food, 45 00:02:11.285 --> 00:02:14.085 to dumbbells, all the latest beauty products if they're 46 00:02:14.085 --> 00:02:15.725 buying it in store or online. 47 00:02:16.225 --> 00:02:18.445 You can use this data to help predict shopping habits 48 00:02:18.945 --> 00:02:20.765 and reach people who are more likely 49 00:02:20.825 --> 00:02:22.565 to purchase your product even 50 00:02:22.565 --> 00:02:23.725 if they never have in the past. 51 00:02:24.385 --> 00:02:27.085 Now, whether you sell your products through retailers 52 00:02:27.085 --> 00:02:30.285 or not, retail data can still be valuable to you, 53 00:02:30.695 --> 00:02:34.085 which brings us to the second way you can use retail data 54 00:02:34.505 --> 00:02:37.525 to build segments around lifestyles and life stages. 55 00:02:38.265 --> 00:02:40.485 You had a customer who bought University 56 00:02:40.485 --> 00:02:42.205 Essentials a few years ago. 57 00:02:43.045 --> 00:02:45.005 Recently they started buying nappies. 58 00:02:46.185 --> 00:02:49.005 You could infer that this customer is a new parent 59 00:02:49.305 --> 00:02:51.565 and is likely in market for all products 60 00:02:51.755 --> 00:02:52.965 that come with having a baby. 61 00:02:53.935 --> 00:02:56.765 Non-retail products can benefit from this data too. 62 00:02:57.375 --> 00:02:59.045 Think insurance plans 63 00:02:59.585 --> 00:03:02.085 or savings accounts, we all want 64 00:03:02.085 --> 00:03:03.605 to protect the things we love most, right? 65 00:03:04.805 --> 00:03:07.485 Customers have trusted retailers with their data for years, 66 00:03:07.865 --> 00:03:09.725 and maintaining that trust is crucial. 67 00:03:10.185 --> 00:03:12.445 That's why when it comes to allowing marketers 68 00:03:12.445 --> 00:03:16.165 to use their data, many retailers rely on companies like the 69 00:03:16.165 --> 00:03:19.405 Trach Desk to activate it in a privacy conscious way. 70 00:03:19.865 --> 00:03:22.405 What's more as the data is usually linked back 71 00:03:22.405 --> 00:03:25.725 to an email address, you can use industry identifiers like 72 00:03:25.805 --> 00:03:28.765 EUID without having to rely on third party cookies. 73 00:03:29.505 --> 00:03:32.165 The third way you can use retail data is 74 00:03:32.165 --> 00:03:33.325 for omnichannel targeting. 75 00:03:34.025 --> 00:03:37.645 So back to your customer, a 20 something 76 00:03:37.665 --> 00:03:40.085 who streams reality shows at home, listens 77 00:03:40.085 --> 00:03:42.565 to crime podcasts on their commute, browses product, 78 00:03:42.625 --> 00:03:44.005 on their laptop, at a coffee shop, 79 00:03:44.265 --> 00:03:46.045 and finally makes a purchase in store. 80 00:03:46.545 --> 00:03:49.125 You guessed it. Retail data isn't just 81 00:03:49.125 --> 00:03:50.245 a tool to help drive sales. 82 00:03:50.825 --> 00:03:54.365 You can use it to help raise awareness, expand your reach, 83 00:03:54.665 --> 00:03:58.565 and run smart omnichannel campaigns on high impact formats 84 00:03:58.955 --> 00:04:01.325 like Digital Outof, home and Connected tv. 85 00:04:01.985 --> 00:04:04.965 And by activating retail data on platforms like the Trade 86 00:04:04.965 --> 00:04:07.525 Desk, you can work towards gaining deeper insights 87 00:04:07.625 --> 00:04:09.205 to help optimize your campaigns 88 00:04:09.385 --> 00:04:12.245 and ultimately give your customers the best 89 00:04:12.255 --> 00:04:13.765 experience of your brand. 90 00:04:14.905 --> 00:04:18.125 So now you can see why advertisers are excited 91 00:04:18.305 --> 00:04:19.845 to put retail data to work. 92 00:04:20.305 --> 00:04:23.445 It can help you reach your best customers, plus millions 93 00:04:23.445 --> 00:04:25.245 of new ones, right when it matters. 94 00:04:25.665 --> 00:04:26.845 And as we partner with some 95 00:04:26.845 --> 00:04:29.205 of the world's largest retailers, you get a single, 96 00:04:29.605 --> 00:04:32.805 straightforward and consistent way to help target, measure 97 00:04:33.105 --> 00:04:35.165 and optimize your campaigns more 98 00:04:35.165 --> 00:04:37.005 effectively, all in one place. 99 00:04:37.585 --> 00:04:39.685 Thanks for joining me today on the Resource Desk. 100 00:04:40.185 --> 00:04:43.165 Be sure to stay tuned for more on the future of retail data. 101 00:04:43.825 --> 00:04:44.485 See you next time.