WEBVTT 1 00:00:00.125 --> 00:00:01.945 For the first time, we have a clear review 2 00:00:01.945 --> 00:00:03.465 of our campaign's performance. 3 00:00:03.565 --> 00:00:04.665 Thanks to Co Kai, 4 00:00:07.055 --> 00:00:09.425 When all win took over the reigns of the National Lottery, 5 00:00:09.805 --> 00:00:11.985 its mission was to boost website registrations 6 00:00:12.045 --> 00:00:15.505 and ticket sales and continue raising funds for thousands 7 00:00:15.505 --> 00:00:17.145 of good causes across the uk. 8 00:00:17.445 --> 00:00:20.505 For that, it needed a more strategic, connected, 9 00:00:20.645 --> 00:00:21.745 and efficient approach 10 00:00:21.925 --> 00:00:23.985 to reaching its audience through every channel. 11 00:00:24.405 --> 00:00:27.025 The main challenge that we faced within our All WIN UK 12 00:00:27.025 --> 00:00:29.825 media strategy was not knowing enough about our customers 13 00:00:29.825 --> 00:00:31.025 and about our prospects 14 00:00:31.605 --> 00:00:34.505 To overcome this challenge, all Win and its agency Hearts 15 00:00:34.505 --> 00:00:37.625 and Science tested an omnichannel strategy through Co Kai, 16 00:00:38.005 --> 00:00:40.865 the Trade Desk's, AI powered media buying platform 17 00:00:42.005 --> 00:00:43.345 to find their ideal audience. 18 00:00:43.645 --> 00:00:46.905 The team combined all wins first party data with retail data 19 00:00:47.125 --> 00:00:49.865 to create a seed representing its best customers. 20 00:00:50.935 --> 00:00:53.785 This seed helped train co Kai's AI to deliver ads 21 00:00:53.785 --> 00:00:55.705 to people more likely to play the games 22 00:00:56.695 --> 00:00:57.865 Through the platform. 23 00:00:57.925 --> 00:00:59.865 We could provide frequency controls, 24 00:01:00.115 --> 00:01:01.425 drive cost efficiencies, 25 00:01:01.645 --> 00:01:04.505 and also provide a really positive brand experience. 26 00:01:05.085 --> 00:01:07.385 In fact, K's advanced AI tools 27 00:01:07.445 --> 00:01:09.745 and capabilities made it easy for the team 28 00:01:09.765 --> 00:01:11.385 to optimize campaign performance 29 00:01:11.645 --> 00:01:13.785 and maximize all wins media investment. 30 00:01:15.725 --> 00:01:18.985 The Trade Desk helped us to create custom audiences, so 31 00:01:18.985 --> 00:01:21.505 for example, people that had already purchased a ticket 32 00:01:21.525 --> 00:01:22.545 in the last seven days. 33 00:01:22.885 --> 00:01:24.825 By excluding these audiences, we were able 34 00:01:24.825 --> 00:01:26.585 to better focus our media investment 35 00:01:26.725 --> 00:01:27.745 on growth opportunities. 36 00:01:28.325 --> 00:01:30.745 By placing a universal pixel on the national Lottery's 37 00:01:30.745 --> 00:01:33.305 website, Coco's AI technology was able 38 00:01:33.585 --> 00:01:36.985 to connect upper funnel activities to lower funnel outcomes. 39 00:01:37.535 --> 00:01:40.305 This enabled us to track customers that saw our ad 40 00:01:40.405 --> 00:01:42.745 and then went on to purchase a ticket 41 00:01:42.965 --> 00:01:44.505 or register on our website. 42 00:01:45.425 --> 00:01:46.705 Adopting an omnichannel strategy 43 00:01:46.805 --> 00:01:49.905 and leaning into first party data made it easy for all win 44 00:01:49.905 --> 00:01:51.385 to hit the jackpot. The 45 00:01:51.385 --> 00:01:52.425 Results were exceptional 46 00:01:52.775 --> 00:01:54.225 From an omni-channel perspective. 47 00:01:54.485 --> 00:01:56.945 The team found that combining three channels instead 48 00:01:56.945 --> 00:02:00.065 of one reduced conversion time by 64% 49 00:02:00.245 --> 00:02:03.545 and the cost per conversion by an average of 25%, 50 00:02:03.965 --> 00:02:04.985 and that's not all. 51 00:02:05.645 --> 00:02:08.745 By using cross-channel frequency controls, we were able 52 00:02:08.745 --> 00:02:12.865 to save 8% of the campaign budget, which we then reinvested 53 00:02:13.045 --> 00:02:16.345 to reach an amazing 12 million unique users. 54 00:02:16.875 --> 00:02:18.585 We're excited to continue our partnership 55 00:02:18.585 --> 00:02:21.705 with the Trade Desk, learning more about our audiences being 56 00:02:21.705 --> 00:02:23.985 better informed about our media investment strategy, 57 00:02:24.285 --> 00:02:27.025 and ultimately driving greater revenue for good causes.