WEBVTT 1 00:00:00.160 --> 00:00:03.640 With the decision media and still using direct IOs, 2 00:00:03.640 --> 00:00:06.480 there are still some very, very well known clients 3 00:00:06.480 --> 00:00:09.920 who will opt for direct IOs as well as programmatic 4 00:00:09.920 --> 00:00:11.680 and use them as a combination. 5 00:00:16.080 --> 00:00:19.960 I think the key thing for some clients is it's a knowledge gap, right? 6 00:00:19.960 --> 00:00:24.240 I know if I buy a direct IO, they are guaranteeing the inventory. 7 00:00:24.360 --> 00:00:28.040 With programmatic, obviously there's a lot more scope to not just guarantee 8 00:00:28.040 --> 00:00:31.280 that inventory, but trade on it, ensure you get the best performance. 9 00:00:31.280 --> 00:00:35.240 Our job obviously, as programmatic specialists, is then to educate them around 10 00:00:35.240 --> 00:00:38.240 how we can still do that from like a programmatic guarantee perspective. 11 00:00:38.480 --> 00:00:41.480 We need to look at how we're working together. 12 00:00:42.280 --> 00:00:44.680 And not just separate by brand performance. 13 00:00:44.680 --> 00:00:46.240 Because consumers don't interact this way. 14 00:00:46.240 --> 00:00:48.040 They don't interact in a perfect funnel. 15 00:00:48.040 --> 00:00:50.000 So we're trying to push people into a funnel 16 00:00:50.000 --> 00:00:51.480 and trying to say that they fit in a bucket, 17 00:00:51.480 --> 00:00:54.520 whereas we need to look at a sort of heat map 18 00:00:54.520 --> 00:00:56.960 in terms of being those advisors when they need them. 19 00:00:56.960 --> 00:01:00.160 And I think that's where we've worked with The Trade Desk previously 20 00:01:00.160 --> 00:01:04.240 on omnichannel campaigns and our unified approach has worked extremely well.